Report your problem

Public details

These will be sent to Ward 7 or Harare or Zone 1 or SMART Harare and also published online for others to see, in accordance with our privacy policy.

e.g. ‘10 inch pothole on Example St, near post box’

  • For best results include a close-up and a wide shot
  • Avoid personal information and vehicle number plates

e.g. ‘This pothole has been here for two months and…’

Private details

These will be sent to the council, but will never be shown online. (See our privacy policy.)

Do you have a SMART Harare password?

Yes I have a password

Forgotten your password? Confirm by email instead, providing a new password at that point. When you confirm, your password will be updated.

No Let me confirm my report by email

Providing a password is optional, but doing so will allow you to more easily report problems, leave updates and manage your reports.

Your password should include 6 or more characters.